If you encountered a problem while using the website, please visit our Help Center. Select the type of error you experienced from the menu on the left, then follow the on-screen instructions.

If you can’t find your issue on the list or prefer to contact our support team directly, choose the “Contact Us” option. In the form, describe the problem — the more details you provide, the better!

Articles not loading or the page is running slowly:

• Check the stability of your internet connection.
• Clear your browser cache and try again.
• Make sure you’re using the latest version of your web browser.
• If the problem persists, contact us via the contact form.

Images or media in posts are not displaying correctly:

• Refresh the page or try opening the blog in a different browser.
• Disable ad blockers or extensions that might be blocking media resources.
• Check if your system is limiting image loading (e.g., data saving mode).
• If the problem persists, contact us via the contact form.

Text overlaps with other page elements, making it hard to read:

• Try zooming in or out using keyboard shortcuts (Ctrl + / Ctrl -).
• Clear your browser cookies and cache to refresh the site’s settings.
• If you’re using a mobile device, make sure your browser is displaying websites in mobile view.
• If the problem persists, contact us via the contact form.

I can’t add a comment — the “Add” button doesn’t work:

• Make sure all required fields (e.g., comment content) are filled out.
• Check if any script-blocking extensions are enabled.
• Refresh the page and try again.
• If the problem persists, contact us via the contact form.

The comment doesn’t appear after posting:

• The comment may require moderation — wait for it to be verified.
• Refresh the page or clear your browser cache.
• If the problem persists, contact us via the contact form.

I see a comment whose content violates the rules:

• Contact us via the contact form, providing the article link, username, and the comment content.

Why was my comment removed?

• A moderator has the right to remove comments that violate the terms of service or netiquette rules. If you believe your comment was removed unfairly, contact us via the contact form.

The “Submit Report” button doesn’t work:

• Make sure all fields in the form are filled out.
• Check if the file you uploaded is saved in a supported image, video, or audio format.
• If the problem persists, contact us via the contact form.

Cookie Settings

• You can change your cookie settings by clicking the cookie icon in the bottom-left corner of the page.
• For more information about cookie storage, please refer to our privacy policy.

Page Language

• If the displayed language of the page doesn’t meet your expectations, select your preferred language version from the drop-down menu at the top of the page.
• If the problem persists, contact us via the contact form.

Non-working Buttons

• Disable any browser extensions that may be blocking scripts from running.
• Make sure your browser is updated to the latest version.
• Refresh the page or open it in incognito mode to check if the issue persists.
• If the problem persists, contact us via the contact form.

The administrator of personal data is Plotkopedia. This data is processed solely for the purpose of handling the request. Detailed information on data processing, including your rights, can be found in the Privacy Policy.